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Certain types of items cannot be returned, exchanged, or refunded, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Contact: Questions should be sent by e-mail to contact(at)berdecalifornia.com or by regular mail to: 3950 Laurel Canyon Blvd #1990, Studio City CA 91614, United States.